FAQ
Research procurement questions
Answers focused on documentation, compliance, procurement review, and laboratory research-use-only context.
Are VEXA products intended for human or veterinary use?
No. VEXA products are intended strictly for in-vitro laboratory research only and are not for human or veterinary use.
Does the catalog provide medical or dosing guidance?
No. Site content is not medical advice, dosing guidance, treatment guidance, diagnostic guidance, or a recommendation for personal use.
How are COAs handled?
The COA library shows documentation status and request pathways independently from product purchase availability. A purchasable product is never presented as having a finalized COA unless that document is actually available.
How does invoice payment work?
Qualified research buyers may generate a server-validated, payment-pending invoice through checkout. No payment-card details are collected. The customer invoice provides Zelle instructions and an invoice-number memo reference; payment is not treated as received until VEXA verifies it.
Can VEXA review or decline a procurement inquiry?
Yes. VEXA may review, delay, decline, or refuse inquiries based on buyer verification, documentation status, shipping restrictions, fraud indicators, prohibited-use concerns, legal requirements, processor requirements, or company policy.
Who is responsible for compliance?
Buyers are responsible for qualification, handling, storage, disposal, institutional approvals, and compliance with applicable laws and safety standards.
